Top 10 Use Cases of Educational Chatbot

This has truly helped develop online learning and improved distance learning for all. It would not be wrong to say that with the right technology and support, education will soon turn from a privilege to a basic human right. Soon, good quality education will be accessible anymore there is the internet and schools will not face the problem of a lack of quality teachers. This will result in the overall growth of society and the future of generations to come.

• The solution may be situated in developing code-free chatbots (Luo & Gonda, 2019), especially via MIM (Smutny & Schreiberova, 2020).
• As for the administration, the most commonly and frequently asked questions from students to the institution can be answers via our chatbot to ease out the cycle and ensure a faster and effective resolution to their problems.
• They can assist with library catalog searches, recommend resources based on subject areas, provide citation assistance, and offer guidance on library policies.

In this article, we’ll explore how ChatGPT is revolutionizing education and helping students achieve their goals. Multilingual chatbots act as friendly language ambassadors, breaking down barriers for students from diverse linguistic backgrounds. Their ability to communicate in various languages fosters inclusivity, ensuring that all students can learn and engage effectively, irrespective of their native language. Through this multilingual support, chatbots promote a more interconnected and enriching educational experience for a globally diverse student body.

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Handle student applications, course registration, finance and billing, FAQs, tutoring support, results, timetables, and curriculum advising – all automated. For the best outcomes, it is important to capture these insights and map them to your CRM to get qualitative insights that help you engage with students better and guide them throughout their journey at university. For example, queries related to financial aid, course details, and instructor details often have straightforward answers, or the student can be redirected towards the right page for information. Pounce helped GSU go beyond industry standards in terms of complete admissions cycles.

With their ability to automate tasks, deliver real-time information, and engage learners, they have emerged as powerful allies. Artificially intelligent chatbots do not only facilitate student’s learning process by making it more engaging, short and snappy and interesting but also assist teachers by easing out their teaching processes. Our chatbots are designed to engage students with different media to take a break from heavy text-based messages and enjoy some graphically pleasing learning content. This does not only increases the potential to learn quickly but develops an interest in the longer run.

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As an example of an evaluation study, the researchers in (Ruan et al., 2019) assessed students’ reactions and behavior while using ‘BookBuddy,’ a chatbot that helps students read books. The researchers recorded the facial expressions of the participants using webcams. It turned out that the students were engaged more than half of the time while using BookBuddy. Chatbots have been found to play various roles in educational contexts, which can be divided into four roles (teaching agents, peer agents, teachable agents, and peer agents), with varying degrees of success (Table 6, Fig. 6).

Help parents to raise their children in a healthy and harmonious environment with a parenting education chatbot from Appy Pie’s No-code Chatbot builder. Find out the education level of your students, employees, or volunteers with highly functional education level survey bot and form created using Appy Pie’s No-code Chatbot builder. Education bots are a great way to collect valuable instant student feedback about your institute, faculties, courses, and other important departments. I’m here for you after nine years of graduate study and 35 years of teaching. All my learning is available to you, along with my personal attention and help.

Best AI Chatbots for Education

Only a few studies partially tackled the principles guiding the design of the chatbots. For instance, Martha and Santoso (2019) discussed one aspect of the design (the chatbot’s visual appearance). This study focuses on the conceptual principles that led to the chatbot’s design. Concerning the platform, chatbots can be deployed via messaging apps such as Telegram, Facebook Messenger, and Slack (Car et al., 2020), standalone web or phone applications, or integrated into smart devices such as television sets. with one another in group chats, grasp each other’s perspectives and difficulties, and even assist one another with questions.

The bot then analyzes the feedback, compiles the highlighted points mentioned by most of the students, and send it to the teachers. CourseQ is a chatbot that is created to help the students, college groups, and teachers by providing them an easy platform to communicate. The college group can use it to broadcast messages and answer students’ queries.

What are the top Benefits of using Chatbots for Educational Apps?

We need to understand the fact that integrating a chatbot to a classroom will be an essential part of education since the time is running fast and the leap into the education system has been taken by technology years ago. As soon as a student clicks ‘Get Started’ the chatbot welcomes and responds to student queries with detailed information. If need be, students can get in touch with a human support representative by clicking ‘Human Help’ in the top menu. Since the world is filled with millions of prospective students enrolling into colleges and universities across the globe, the number of queries each institution or consultancy receives over its website is humongous.

By leveraging chatbot technology, educators can improve the quality of education, reduce workload, and provide students with the support they need to succeed. As chatbot technology continues to evolve, we can expect to see more innovative use cases in the education sector. Moreover, according to Cunningham-Nelson et al. (2019), one of the key benefits of EC is that it can support a large number of users simultaneously, which is undeniably an added advantage as it reduces instructors’ workload.

Evaluation studies

With artificial intelligence, the complete process of enrollment and admissions can be smoother and more streamlined. Administrators can take up other complex, time-consuming tasks that need human attention. Educational institutions are adopting artificial intelligence and investing in it more to streamline services and deliver a higher quality of learning. Students now have access to all types of information at the click of a button; they demand answers instantly, anytime, anywhere. Technology has also opened the gateway for more collaborative learning and changed the role of the teacher from the person who holds all the knowledge to someone who directs and guides instead.

Only two studies presented a teachable agent, and another two studies presented a motivational agent. Teaching agents gave students tutorials or asked them to watch videos with follow-up discussions. Peer agents allowed students to ask for help on demand, for instance, by looking terms up, while teachable agents initiated the conversation with a simple topic, then asked the students questions to learn. Motivational agents reacted to the students’ learning with various emotions, including empathy and approval. The teaching agents presented in the different studies used various approaches.

How to create chatbots for Education Institutions?

They can act as virtual tutors, providing personalized learning paths and assisting students with queries on academic subjects. Additionally, chatbots streamline administrative tasks, such as admissions and enrollment processes, automating repetitive tasks and reducing response times for improved efficiency. With the integration of Conversational AI and Generative AI, chatbots enhance communication, offer 24/7 support, and cater to the unique needs of each student.

In comparison, chatbots used to teach languages received less attention from the community (6 articles; 16.66%;). Interestingly, researchers used a variety of interactive media such as voice (Ayedoun et al., 2017; Ruan et al., 2021), video (Griol et al., 2014), and speech recognition (Ayedoun et al., 2017; Ruan et al., 2019). Pérez et al. (2020) identified various technologies used to implement chatbots such as Dialogflow Footnote 4, FreeLing (Padró and Stanilovsky, 2012), and ChatFuel Footnote 5. The study investigated the effect of the technologies used on performance and quality of chatbots. I think you seem convinced that using a chatbot for education at your institute will prove beneficial.

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