Culture of garbage to waste culture: strategic communication for changing public attitudes
Keywords:
garbage selection, wastes, pro-environmental behavior, cultural change, persuasive communication, attitudinal assessmentAbstract
This is a partial report of a complex investigation which is part and which is articulated. That addresses the problem of waste as a social rather than technical problems, making its solution depend cultural change in population and social participation. Garbage is only when mixed with wastes, so as to avoid this is not to create it. So, the research seeks a cultural change: generating a pro-environmental attitudes and behavior through strategies of persuasive communication and social influence, to move from a culture of waste to a culture of waste separation.
For this research three main stages are unfold:
1. The socio-cognitive status of an experimental population is assessed (eight thousand citizens) to locate attitudes (emphasizing the main body of beliefs) related to the separation of domestic waste and garbage collection service.
2. Various strategies of persuasive communication and social influence are deployed to generate an attitudinal and behavioral change of the study population.
3. It is evaluated the same universe in order to know how much changed the attitudes and behaviors of the population in relation to the objects of initial evaluation.
This article describes two moments of attitudinal assessment: by adapting to the scale of Osgood a first assessment (pretest) is performed; various persuasive communication strategies are developed and the second attitudinal assessment 18 months after (post-test) is performed, to see how they changed the population, in which direction, and the weighting of deployed strategies. The research concluded successfully changing attitudes of eight thousand citizens.
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